Frequently Asked Questions
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Who can I contact regarding product questions?
You can email us at info@imageandverse.com. If you have general questions, please email customerservice@imageandverse.com.
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Does Image and Verse sell products online?
Yes, we have a retail site for customers and a wholesale site for dealers.
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Can you design special cards for businesses?
Yes, we can design a photographic art card to meet your business demands. Please contact us at info@imageandverse.com.
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How do you become a dealer?
You need to fill out a dealer application. Once the application is approved, you will receive notification, and then you can then go ahead and place your opening order.
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What is your current turnaround time?
Our turnaround time varies. Expect your delivery in 7 to 10 business days. Note: Orders must be received by 5:00pm (Eastern Time) to be counted as being received in that days orders. Orders received AFTER 5:00pm (Eastern Time), over the weekend or during HOLIDAYS will be processed as if they were received on the following business day.
Rush Orders will be sent out the following business day if received by 12:00 p.m. (Eastern Time).
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Shipping Charges?
We have two separate types of shipping charges---a calculated rate for retail buyers and a flat rate for wholesale buyers.
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